Terms of Use

Last updated: [Date]

These Terms of Use (“Terms”) govern your access to and use of [Website/App Name] (“Service”).

By creating an account or using the Service, you agree to these Terms.

1. About the Service

[Website/App Name] provides structured self-reflection tools for exploring emotions, thoughts, reactions, situations, relationships, and possible next steps.

The Service may include guided questions, reflection exercises, summaries, saved reflection history, and related self-reflection features.

2. The Service Is Not Therapy or Medical Care

The Service is a self-reflection and emotional awareness tool.

It is not:

• psychotherapy;
• psychological or psychiatric treatment;
• medical care;
• diagnosis;
• crisis intervention;
• professional medical or mental health advice.

The Service does not establish a therapist-client, psychologist-client, doctor-patient, or other healthcare professional relationship.

Information, questions, prompts, summaries, and exercises provided through the Service are intended for general self-reflection purposes only.

You remain responsible for your own decisions and actions.

3. Emergencies and Crisis Situations

The Service is not designed for emergencies or crisis situations.

If you believe that you or another person may be in immediate danger, or you are considering harming yourself or someone else, do not rely on the Service.

Contact your local emergency services or an appropriate qualified professional.

4. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.

You must provide accurate information where required and must not access another person's account without permission.

Please contact us if you believe your account has been accessed without authorisation.

5. Your Reflection Content

You retain ownership of the content you enter into the Service.

You give us permission to store and process that content as necessary to operate and provide the Service, including saving and displaying completed reflections in your History.

Your reflections are private and are not published publicly through the Service.

Please do not submit sensitive medical or other special-category personal data, or unnecessary identifying information about other people.

More information about how personal data is handled is available in our Privacy Policy.

6. Acceptable Use

You agree not to:

• use the Service for unlawful purposes;
• attempt to gain unauthorised access to the Service or another user's account;
• interfere with the security or operation of the Service;
• introduce malicious code or attempt to damage the Service;
• use automated systems to scrape, copy, or overload the Service without permission;
• impersonate another person;
• use the Service in a way that violates another person's rights.

We may restrict or suspend access where reasonably necessary to protect the Service, its users, or comply with legal obligations.

7. Intellectual Property

The content and materials created specifically for [Website/App Name], including original text, visual design, graphics, branding, and other original elements of the Service, are protected by applicable intellectual property laws.

Some concepts, methods, or frameworks used within the Service may be based on or inspired by existing approaches and are not claimed as our exclusive intellectual property.

You may use the Service and its content for personal, non-commercial purposes. This does not restrict your use of general ideas, concepts, or methods that are not owned by us.

8. No Guaranteed Outcome

Self-reflection is personal and subjective.

We do not guarantee that using the Service will resolve a particular emotional situation, improve your mental health, produce a particular insight, or lead to a specific outcome.

The Service provides a structured space for reflection but does not determine what you should think, feel, or do.

9. Availability and Changes

We may modify, improve, suspend, or discontinue parts of the Service where reasonably necessary.

We do not guarantee that the Service will always be available without interruption or errors.

Where a material change significantly affects users, we may provide notice where appropriate or required.

10. Third-Party Services

The Service may rely on or contain links to third-party services.

We are not responsible for third-party websites, services, or content that we do not control.

Their own terms and privacy policies may apply.

11. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

To the extent permitted by law, we are not responsible for indirect or consequential losses arising from use of the Service or reliance on content provided through it.

The Service does not replace professional assessment, advice, or care where professional support is needed.

12. Account and Content Deletion

You may delete individual reflections from your History.

You may also delete your account. When your account is deleted, your account information and reflection History are deleted as described in our Privacy Policy.

We may suspend or terminate access where a user seriously or repeatedly violates these Terms, creates security risks, or uses the Service unlawfully.

13. Changes to These Terms

We may update these Terms when the Service, applicable law, or our practices change.

The current version will be available on the website together with the date of the latest update.

Where required, we will notify users of material changes.

14. Contact

For questions about these Terms, contact:

[email]